Refund Policy

PRODUCTS REFUNDS AND RETURNS
Only items purchased at Space 2B studio and on the space2b.sg website can be returned to Space 2B for refund or exchange. Our Refund policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund.

• Exchange
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@space2b.sg

• Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

• Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will found out about your return.

All items must be returned to :
Space 2B
2B Stanley Street
Singapore 068721

The customer is responsible for the shipping costs incurred when sending the items back to Space 2B.

In all cases, original proof of purchase must be provided and products must be returned within 7 days of receipt for Space 2B to process any refund or exchange. Please email to info@space2b.sg We appreciate if you give us a reason for returns.

We will do our best to process returns within 5 working days (Monday-Friday excluding official public holidays) of receipt.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

• Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
info@space2b.sg

Welcome to Space2B

Hi! How can I help?

Classes

Free Trials

Does your studio offer Free trials？

Our studio doesn’t offer free trial classes. Instead, a single drop-in session is $50 per person. We also offer membership packages for your wellness journey. More details can be found on our website www.space2b.sg/shop

Beginner

Hi, it’s my first time trying meditation. I’ve gone through your website and am interested to start the journey in meditation. Do you have any classes to recommend for beginners?

Thank you for your interest in embarking on the journey of meditation!
All our classes are beginner friendly 😉😃

Types of Classes

What are the different types of meditation you offer?

We offer different forms of meditation:
-Sound Healing Meditation with Yoshie, Aki, Rachel, Tingles, Shi Min, Aden
-Stretch/Breathwork/Meditation + Sound with Pat
-Yoga Nidra with Tingles
-Active Meditation with Swami Nadam
-Breathwork with Vaishali
-Instinctive Meditation with Vaishali
-Kundalini Yoga & Meditation with Regina

I am new to sound healing. What’s the difference between Gongs, Tibetan Singing Bowls, Crystal Bowls in Sound Healing meditation?

Each instrument carries its own unique vibration and will therefore support different aspects of healing through energy and sound.

Gongs help to reduce stress, liberate emotional blockages, release tension in the body, and stimulate the glandular and nervous system.

Tibetan Singing Bowls are used for deep relaxation and muscle regeneration, to open the energy flow and eliminate the toxins from the body. When we relax with the sounds of Tibetan bowls, our concentration improves and our emotional tensions and blockages are eased. The sound with its vibrations can ease mental or emotional pain.

The vibration, sound and harmony from the Alchemy Crystal Bowls moves through you, cleansing negative energy accumulated in your mind and body, and retunes your energy field to a higher frequency. The high frequency vibration awakens your Third Eye Chakra (Pineal Gland) and opens your awareness to access the ultimate stillness within. Physically, it brings about the lightness of being. Mentally, it brings about the calmness of mind, cultivates clarity and focus. You may experience lucid dreaming, astral travel, or enhanced imagination during the session.

Prices

Hi, I am interested in your classes. Can I know more information on the prices?

A single drop-in session is $50 per person. Should you sign up for any membership after your first drop-in class, you will get this class for free. Our memberships can also be shared with family and friends. More details can be found on our website www.space2b.sg/shop

Booking

How do I book a class?

Please proceed to https://space2b.sg/schedule/ to book directly for your referred class.

Can you help me to make a booking for a class? Can I pay upon arrival?

We require pre-payment and pre-registration before class.
This can be done directly at our website https://space2b.sg/schedule/
For us to carry out bookings, please provide the pre-payment receipt, your name, mobile and email.

What to expect

What should I be learning or expecting from the class?

Learning experiences will vary from each individual and may take many forms. This ranges from unlocking a greater sense of self awareness, love and acceptance; cultivating peacefulness and inner calm, and reconnecting to inner energy & power.

Overall, you will experience a return to the self, allowing you to live as the best version of yourself. ❤️

Sound healing classes are effortless and provide an easy and accessible pathway to entering into a meditative state of being (theta brainwave states). By simply lying down, one can experience an internal cleanse by receiving the sounds and vibrations from the session. You emerge feeling refreshed and recharged.

Attire and What to bring

May I know what sort of attire is required for sound healing session?

Please come dressed comfortably. You will mostly be lying down. We provide mats, cushions and blankets so come as you are. You may like to bring some water for after too.

Memberships

I have sessions that expired in my membership. What can I do?

You can choose to roll over your credits if you purchase another membership package. Please email us once you have done so and we can update your membership.

2hrs Workshop credit deduction

How many credits will be deducted for 2hrs workshop from my membership?

You will notice 2 credits are deducted from your membership for this, instead of 1 as it’s a 2hrs workshop. Please confirm that you are aware and ok with it.

Private sessions

Booking

I am interested in private sessions, how do I make a booking?

You may select from our options of private sessions https://space2b.sg/shop-2/
Upon confirmation of payment, we will make arrangements with you for the preferred time, day and type of session. Alternatively, you may email us at info@space2b.sg for consultation and planning prior to payment.

Private sound therapy

How can I arrange for a private sound bath therapy session?

You may place a booking for a private sound healing session https://space2b.sg/product/sound-therapy/
Upon confirmation of payment, we will make arrangements with you for the preferred time, day and type of session. Alternatively, you may email us at info@space2b.sg for consultation and planning prior to payment.

Private sound bath party

What is a private sound bath party?

This is a sound healing session conducted exclusively for you and/or your guests.
You may select from our available sound options
https://space2b.sg/product/private-sound-bath-party/
Upon confirmation of payment, we will make arrangements with you for the preferred time, day and type of session. Alternatively, you may email us at info@space2b.sg for consultation and planning prior to payment.

Sound Training

Different Dates

I’d love to sign up for one of the training sessions. Do you know if there is any chance they could be held on a weekday?

Yes certainly! We can arrange for you. May we pass your contact details (Name, Mobile) to our sound trainer Yoshie to contact you directly to arrange a suitable date and time.

Certification

What kind of certification will I get after the course?

You will receive a Certificate of Attendance recognised by Yoga Alliance upon completion of the course. If you are a member of the Yoga Alliance, this course can be contributed towards your CEP requirements.

Teaching

I am interested in conducting sound classes after my training. Can I teach after taking this certification? How do I take this further with SPACE2B?

Thank you for your interest in sharing this practice!
Upon completing the training, our students will have the option to hold a graduation class for their family and friends as a trial run. This will take space in our studio space with a senior teacher present to review the session. Invited guests receive a special rate of $30 (instead of $50) per person.
Teaching opportunities at the studio can then be further explored based on the review.

Tantra Private Coaching Sessions & Training

Training

May I know more about Tantra training and dates?

We will share your contact with Christina so she can advise you more details and when might be the next training session.

Coaching

I’m interested in Tantra/inner child/shadow workprivate coaching. How do I arrange for a private session with Christina?

We will share your contact with Christina so she can arrange directly with you.

Corporate event

What are the different sound meditation sessions that you offer for corporate events?

You may explore more details at the Corporateshttps://space2b.sg/corporates/ and products https://space2b.sg/product/corporate-section/ section

For further enquiries and planning, please email info@space2b.sg

How can I arrange for a Corporate sound meditation event for my company?

Thank you for your interest in our offerings and committing to the well being of your team members! We are excited to be a part of their wellness journey.

We are happy to work with you in creating a meaningful event for your company.
To support this, would you be able to provide some information for our reference:

Proposed date:
Time:
Duration:
Expected no. of participants:
Venue:
Type of session:

For further enquiries and planning, please email info@space2b.sg

What is the rates for corporate sessions?

Space2B Rates:
$550 per hour : up to 10pax
$650 per hour : 11pax-18pax
$750 per hour : 19pax-50pax
$850 per hour : up to 100pax

More details can be found on the Corporates and products section of our website

Retail Order

Buy Retail product

I would like to come to the studio to purchase a sound instrument. Can I come now?

Our studio is open only when our sessions are running, you may view our items online https://space2b.sg/shop-2/ and we can prepare your item for collection upon payment

If you would like to view the items prior to payment, please make an appointment with us to visit the studio.

Pick up

I’ve just placed an order for a product on your website, when can I pick up the item?

Thank you for your order. We are preparing the item for your collection.

Collection point will be at our studio:
SPACE2B (3rd floor)
2B Stanley Street
Singapore 068721.

Please arrange a collection time with us prior to coming down.

Delivery

Do you provide delivery of retail products?

Our retail products are by self-collection only.

It’s hard for me to collect at the studio, can you arrange for a delivery for me?

If you’d like delivery to your desired address, we can arrange a Grab express for you at your expense. You may make payment via PayNow

Payment

Paynow

How do I make payment by PayNow?

You can choose to pay via online transfer the “Total without Service Fee” to
SPACE2B PTE. LTD. DBS BANK Account: 010-905676-9.
or via PAYNOW UEN Number: 201814703K

Kindly whatsapp 88913563 or email to info@space2b.sg a copy of your transfer.

Cash

Can I pay cash at the studio?

We only accept online transfer or credit card payments.

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